Payment Terms
Last Updated
October 24, 2026
Solquira aims to provide a clear and straightforward payment experience. This Payment Policy explains how payments are handled for purchases made through our online store, including payment authorization, billing verification, and payment-related inquiries.
1. Accepted Payment Methods
Available payment methods are displayed during checkout. The payment options available for an order depend on the methods enabled for our store, the order details, and the applicable payment provider's requirements.
Please review the available payment options and follow the checkout instructions before completing your purchase. Required payment authorization must be successfully completed before an order can proceed to normal processing.
2. Currency, Pricing, and Taxes
Please review the prices and currency displayed on our website and at checkout before completing your purchase. The final order total may include product prices, applicable shipping charges, discounts, and taxes, as displayed during checkout.
Applicable taxes may be charged where required by law. The amount of tax depends on the requirements applicable to the transaction and the information provided during checkout.
If your payment method uses a currency different from the currency charged for your order, your bank or payment provider may apply currency conversion rates or foreign transaction fees. These fees are determined by the relevant financial institution or payment provider and are not controlled by Solquira.
3. Payment Processing and Security
Payments are processed through the payment systems and service providers applicable to the payment method selected at checkout. Payment processing is subject to the relevant providers' procedures, terms, and security practices.
Please enter payment information through the checkout process provided on our website. The payment information handled by each provider depends on the payment method selected and the services used to complete the transaction.
For information about how personal information is collected, used, and handled, please review our Privacy Policy.
4. Billing Verification and Order Review
Customers are responsible for providing accurate billing, contact, and order information when placing an order.
An order may require additional review if payment authorization fails, billing information is incomplete or inconsistent, or the applicable payment provider requires further verification.
If payment cannot be authorized or necessary order information cannot be verified, order processing may be delayed or the order may be canceled where appropriate. When reasonably possible, we will attempt to contact the customer using the contact information provided with the order.
5. Payment Authorization, Cancellations, and Refunds
Depending on the payment method and provider, a transaction may involve a pending payment authorization, an authorization hold, or a completed charge. The process may vary by payment method.
If an order is canceled before a payment is completed, any pending authorization hold may be released according to the procedures of the relevant payment provider or financial institution. The time required for the hold to disappear may vary.
If a payment has already been completed and a refund is approved, the refund will be handled in accordance with our Return & Refund Policy and the applicable payment procedures.
After a refund is issued, your bank, card issuer, or other applicable payment provider may require additional processing time before the funds appear in your account. Processing times vary by provider and payment method.
This Payment Policy does not independently determine return eligibility or refund approval. Please refer to our Return & Refund Policy for applicable return requirements and refund conditions.
6. Failed or Declined Payments
If a payment is declined or cannot be completed, please check that the information entered at checkout is accurate and that your selected payment method is available for the transaction.
If the issue continues, you may need to contact your bank or payment provider for further assistance.
An order cannot proceed to normal processing until the required payment authorization has been successfully completed.
7. Payment Questions and Disputes
If you notice an unfamiliar charge or believe that a payment has been processed incorrectly, you may contact us at hello@solquira.com so we can review the matter and assist you where possible.
You may also contact your bank, card issuer, or payment provider regarding an unauthorized transaction or payment dispute. Nothing in this policy limits any rights you may have under applicable law or the rules of your payment provider.
8. Order Confirmation
After an order is successfully submitted, an order confirmation email is generally sent to the email address provided at checkout, subject to successful processing and delivery by the relevant email systems.
Please review your order confirmation carefully. If you notice an error in your order details, contact us as soon as possible. Changes cannot be guaranteed once order processing has begun or the order has been shipped.
If you do not receive an order confirmation email, please check your spam or junk folder before contacting customer support.
9. Contact Information
For questions about payments, billing, or order charges, please contact Solquira using the information below.
Store Name
Solquira
Website
https://www.solquira.com/
Email
hello@solquira.com
Phone
+1 469-283-1774
Business Address
4005 Brookside Dr, McKinney, TX 75454, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturdays, Sundays, and US public holidays: Closed
10. Policy Updates
We may update this Payment Policy when our payment practices, available payment methods, or applicable requirements change. The revised policy will be published on our website with an updated revision date.
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